Shipping Policy

Last Updated: August 9, 2026

We are committed to processing and delivering your order as quickly and safely as possible. Please review the information below to understand our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays. During sales, promotions, holidays, or periods of high order volume, processing may take additional time.

Shipping & Delivery

Once your order has been processed and shipped, you will receive a confirmation email containing your shipping and tracking information, when available.

Estimated delivery times:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, customs clearance, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your delivery address, order size, weight, and selected shipping method.

From time to time, we may offer free shipping promotions or special shipping rates. Any applicable offer will be clearly displayed on our website or at checkout.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow 24–48 hours for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to update the shipping information before the order is dispatched, but changes cannot be guaranteed.

Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's service and operating conditions.

If your package is significantly delayed or appears to be lost, please contact us so we can assist you in contacting the shipping carrier and investigating the shipment.

International Shipping

For international orders, additional customs duties, import taxes, or other fees may apply depending on the destination country.

Unless otherwise stated at checkout, any customs duties, import taxes, or other applicable charges are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and product.

We will review the situation and work with you to determine the appropriate resolution.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through our Contact Us page or by using the customer support information provided on our website.